Thank you for playing our games! This Privacy Policy
describes:
- The ways we collect personal data about you
and why we do so
- How we use your personal data, and
- The choices you have about your personal data.
This Privacy Policy applies to IGO CEDISROOM's
games, websites and related services, which we here
collectively call the Service. If we make any material
changes, we will notify you by posting a notice in the
Service prior to the change becoming effective. Your
continued use of the Service after the effective date
will be subject to the new Privacy Policy.
CONTACT US
If you have questions about data protection, or if you
have any requests for resolving issues with your
personal data, we encourage you to primarily contact us
through the game so we can reply to you more quickly.
Contact: [email protected]
THE DATA WE COLLECT
Data you provide us.
- Contact information (such as name and email
address)
- Player name and password
- Profile information (such as profile photo)
- Your messages to the Service (such as chat
logs and player support tickets)
- Other data you choose to give us (such as data
to identify a lost account)
Data we collect automatically.
- Data about your account and game progress
- Your IP address and mobile device identifiers
(such as your device ID, advertising ID, MAC address,
IMEI)
- Data about your device, such as device name
and operating system, browser type and language
- Data we collect with cookies and similar
technologies (see more below)
- General location data
- Precise geo-location data (GPS, with your
consent)
- Data about your use of the Service, such as
gameplay data and your interactions with other players
inside the Service
In most cases, we also create a IGO
CEDISROOM-specific ID for you when you use the Service.
Data we collect from our partners.
- Data we receive if you link a third party tool
with the Service (such as Facebook, WeChat or Google)
- Demographic data (such as to determine the
coarse location of your IP address)
- Data to fight fraud (such as refund abuse in
games or click fraud in advertising)
- Data from platforms that the games run on
(such as to verify payment)
- Data for advertising and analytics purposes,
so we can provide you a better Service
WHY DO WE COLLECT YOUR DATA
To make the Service work.
To perform the contract, we process data
necessary to
- Create accounts and allow you to play our
games and use our Service
- Operate the Service
- Verify and confirm payments
- Provide and deliver products and services you
request
- Send you Service-related communications
To make the Service more suitable for our
players.
To provide a great Service to our players, we
have a legitimate interest to collect and process
necessary data to
- Update and develop player profiles
- Develop and improve the Service and player
experience
- Manage our relationship with you
- Provide social features as part of the Service
- Customize your Service experience
- Respond to your comments and questions and
provide player support
- Provide you IGO CEDISROOM offers in the
Service as well as in other websites and services, and
by email
- Send you related information, such as updates,
security alerts, and support messages
- Enable you to communicate with other players
To show personalized advertisements.
To show you personalized advertisements in the
Service as well as in other websites and services
(including email) we have a legitimate interest to
process necessary data to
- Track the content you access in connection
with the Service and your online behavior
- Deliver, target and improve our advertising
and the Service
For information on how to opt-out from
personalized advertisements, see section 'Your rights
and options' below.
To keep the Service safe and fair.
Ensuring a level playing field in the Service is
a top priority for us. For more information on our
acceptable use policy, see the IGO CEDISROOM Terms of
Service.
In order to keep the Service and its social
features safe and fair, to fight fraud and ensure
acceptable use otherwise, we have a legitimate interest
to process necessary data to
- Analyze and monitor use of the Service and its
social features
- Moderate chats either automatically or
manually
- Take action against fraudulent or misbehaving
players
To analyze, profile, and segment.
In all of the above cases and purposes, we may
analyze, profile and segment all collected data.
With your consent.
With your consent, we may process your data for
additional purposes, such as using your GPS location to
show you local events.
WHO CAN SEE YOUR DATA
Apart from IGO CEDISROOM, your data can be accessed by others in the following situations:
OTHER PLAYERS AND USERS.
Social features are a core component of our games. Other
players and users may, for example, see your profile
data, in-game activities and read the messages you have
posted.
Other companies and public authorities.
In order to combat fraud and illegal activity,
we may exchange data with other companies and
organizations and provide it to public authorities in
response to lawful requests.
We may also disclose your data based on your
consent, to comply with the law or to protect the
rights, property or safety of us, our players or others.
YOUR RIGHTS AND OPTIONS
Opt-out of marketing emails and other direct marketing.
You may opt-out of receiving promotional
communications, such as marketing emails from us by
following the instructions in such communications.
Access the personal data we hold about you.
If there is a change to your personal
information, or you no longer desire our Service, you
may edit, update, or delete the data by making the
change within your account settings in the game, by
contacting the Support team's email (can also be found
in our products) or by contacting us at
[email protected]. We will provide you a copy of your
personal information in an electronic format upon
request.
COOKIES AND SIMILAR TECHNOLOGIES
Like most online services, we and our partners
use cookies and similar technologies to provide and
personalize the Service, analyse use, target
advertisements and prevent fraud. You can disable
cookies in your browser settings, but some parts of the
Service may then not function properly.
HOW DO WE PROTECT YOUR DATA
Security Safeguards.
In order to help ensure a secure and safe player
experience, we are continuously developing and
implementing administrative, technical and physical
security measures to protect your data from unauthorized
access or against loss, misuse or alteration.
Data retention.
We retain your data for as long as your account
is active or as needed to provide you the Service. We
will for example periodically de-identify unused game
accounts and we regularly review and de-identify
unnecessary data. Note that if you ask us to remove your
personal data, we will retain your data as necessary for
our legitimate business interests, such as to comply
with our legal obligations, resolve disputes, and
enforce our agreements.
AGE LIMITS
We do not knowingly collect or solicit personal data about or direct or target interest based advertising to anyone under the age of 13 or knowingly allow such persons to use our Services. If you are under 13, please do not send any data about yourself to us, including your name, address, telephone number, or email address. No one under the age of 13 may provide any personal data. If we learn that we have collected personal data about a child under age 13, we will delete that data as quickly as possible. If you believe that we might have any data from or about a child under the age of 13, please contact us.